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Return Policy - All returns must be preceded by factory authorization . Minimum 15% restocking charge will apply to all standard Mission Rubber Company products. All materials returned to Mission Rubber Company should be in original cartons and be in resaleable condition. This amount is subject to change depending on condition of items returned to Mission Rubber Company. Mission Rubber Company custom parts, including FKM couplings, are non-returnable. Freight must be prepaid on all return shipments. Returns will not be allowed after 90 days of invoice date.